Ross Memorial Hospital - Kawartha Lakes
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MyChart

MyChart Central East Ontario

MyChart is a free, secure online tool providing patients and designated family members and partners in care at Ross Memorial Hospital access to medical records and personal health information. With MyChart, you can view your test results and other health information from seven partner hospitals:

Patients can download and register for MyChart by clicking on the button below.

For MyChart support please call 1-833-789-3742 or 1-833-789-EPIC. 

FREQUENTLY ASKED QUESTIONS 

WHAT IS MYCHART?

MyChart is a free and secure online tool providing you and your designated family members, friends and members of your health care team access to your personal health information.

With MyChart, you can view and manage your health information online on a computer, laptop, tablet or cell phone at any time of day.

This information includes:

You also have the ability upload other health information to customize portal as a personal health record.

You can input your:

MyChart provides you with seamless access to your health information, and encourages you and your family to be engaged throughout your care journey. Having this information can help you manage your care with your health care team and can lead to better collaboration and communication.

WHO HAS ACCESS TO MYCHART?

All Ross Memorial Hospital patients are able to register for MyChart, however, only patients who have completed the registration process have access to personal health information online through MyChart. Registered patients can electronically grant access family members, friends, and members of their healthcare team to their MyChart portal.

WHY SHOULD I USE MYCHART?

MyChart is a free tool that provides you with easy and timely access to your health information online, at any time of day. You can use MyChart to create, manage and enter your own personal health information, such as your mood, blood pressure, medications, immunizations, allergies and your height and weight.

MyChart provides you with seamless access to your health information, and having this information available can help you manage your care with your healthcare team and lead to better collaboration and communication between you and your healthcare providers.

HOW CAN I ACCESS MYCHART?

MyChart is accessible from anywhere at any time through the Internet on a computer, laptop, tablet or mobile device.

Once registered, you can log in to MyChart by visiting the MyChart website or by clicking on the MyChart button on this page.

WHAT IF I DO NOT HAVE AN E-MAIL ACCOUNT, CAN I STILL SIGN UP FOR MYCHART?

You cannot access MyChart without a valid e-mail account. You can sign up for a free email account using a variety of services (e.g. Gmail, Yahoo, iCloud, etc.).

IS THERE ANOTHER WAY FOR ME TO ACCESS MY PERSONAL HEALTH INFORMATION AND HEALTH RECORDS BESIDES THROUGH MYCHART?

Yes, you can follow our current process of requesting their personal health information record through the Health Records department.

WHAT INFORMATION CAN I ACCESS THROUGH MYCHART?

With MyChart, you can view and manage your health information online on a computer, laptop, tablet or cell phone at any time of day.

This information includes:

You also have the ability upload other health information to customize portal as a personal health record.

You can input information about your:

IS THERE A FEE TO USE MYCHART?

MyChart is free for patients.

DO ANY OTHER HOSPITALS USE MYCHART?

Sunnybrook Health Sciences Centre developed MyChart™ 12 years ago and it has since been adopted in a number of other hospitals across Ontario.

The following partner hospitals are all launched MyChart in December 2021:

HOW SECURE IS HEALTH INFORMATION IN MYCHART?

MyChart is secured through the same encryption technologies used by the major banks for online banking.

WHAT HAPPENS IF I LOSE OR FORGET MY PASSWORD?

If you lose or forget your password, you can reset it by clicking the “forgot password” link on the MyChart login page.

I HAVE A QUESTION ABOUT A RESULT OF MINE ON MY MYCHART PORTAL - WHO SHOULD I CONTACT?

Your doctor or nurse will discuss your test results with you at your next appointment.

WHAT SHOULD I DO IF I SEE HEALTH RECORDS OR INFORMATION ON MYCHART PORTAL THAT DOES NOT BELONG TO ME?

If you see someone else’s personal health information when you log in to MyChart, please contact Ross Memorial Hospital's Privacy Office right away by phone at 705-328-6297.