Senior Leadership

Veronica Nelson

President and CEO

Veronica began as RMH President and CEO in September 2025. She was previously serving in the same role at Haliburton Highlands Health Services from June 2023. Veronica started her career at RMH in 2000 as a Medical Radiation Technologist and worked her way up to being the Director of Diagnostic Imaging. She has also been a Project Manager, Interim President and CEO, helped lead the development of the local Ontario Health Team, and served as Vice President and Chief Operating Officer.

Dr. Michel Boivin

Chief of Staff

Dr. Michel Boivin became Ross Memorial Hospital's Chief of Staff in September 2025. He had been a Staff Intensivist at Northumberland Hills Hospital, along with serving as a locum at both Brockville General Hospital and here at Ross Memorial Hospital. Previously, he was a faculty member for 20 years at the University of New Mexico, becoming Professor of Medicine, Director of the Medical Intensive Care Unit, and Program Director of the Critical Care Fellowship. He has also led the intensive care unit at the Heart Hospital of New Mexico, developed its ECMO (Extracorporeal Membrane Oxygenation) program, and helped lead their ICU response during the COVID-19 pandemic. An expert in the use of ultrasound in critical illness, Dr. Boivin has been invited to speak and teach at international conferences and universities across North America.

Jennifer Burns-West

Vice President Clinical and Chief Nursing Executive

Jennifer has longstanding roots within Ross Memorial Hospital (RMH), having started at the hospital as a Registered Nurse in the early 1990s. Over the course of 30 years, she went on to serve as a Critical Care and Medical Program Educator, Emergency Department Manager, and Director of our Surgical, Obstetrical, Pharmacy, Health First and Dialysis programs. Learn more about Jennifer.

Ulvi Iskhagi-Bayat

Vice President Facilities & Chief Financial Officer (CFO)

Ulvi Iskhagi-Bayat joined RMH in late 2025, bringing a progressive employment history with more than a decade of healthcare leadership experience. He has been the CFO at Haliburton Highlands Health Services and Senior Director of Financial Services at Spectrum Health Care. A Chartered Professional Accountant (CPA, CMA), he also has a master’s degree in accounting and finance from University of Windsor.

Dan Meraw

Vice President Integrated Services & Chief Information Officer (CIO)

Dan joined RMH in May 2020 as Director of Information and Communications Technology. He previously served as the Chief Information Officer and IT Director at Orillia Soldiers’ Hospital for seven years. Dan arrived at RMH and helped lead our implementation of Epic, involving almost 150 locally maintained applications, interfaces and other electronic services, and the deployment of several hundred end-user devices such as WOWs, Rovers, med carts, printers and scanners.