COVID-19

How to get tested for COVID-19

Hours & Location                    

Ross Memorial Hospital, 10 Angeline St. N, Lindsay, ON, K9V 4M8
Enter from Kent St. and exit (right turn only) on Angeline St. N

Monday to Friday, 9:30am-5:30pm
Entrance may be limited at 4:45pm (based on volumes) to ensure the team can complete tests for all those waiting before 5:30pm closure.

What To Expect

• Bring your health card and a government-issued ID
• No appointment is necessary
• Testing is a ‘drive-thru’ model
• Remain in vehicle at all times
• Testing at the Assessment Centre is for ages 12 and above. For ages 12 and under, please attend the RMH Emergency Department. 

Test Results              

Your results should be available at Ontario.ca/coronavirus within 72 hours of your test.
For more information or if you haven’t been able to access your results online after 72 hours, call 705-328-6217.

Enhanced Measures in Place at RMH

We are screening everyone entering the hospital

To protect patients, families and our team, we are screening everyone entering our hospital. Please answer these questions honestly and stay home if you are ill. 

Limiting entrances to hospital

• Emergency Department entrance – 24 hours/day
• Main entrance – 6:30 a.m. – 8 p.m.
• Dialysis entrance – For Dialysis patients ONLY – 6:30a.m. to 7 p.m.

Visiting Guidelines

• One visitor per patient, 1 visit per day
• 2 visitors per day for palliative care patients
• We continue to ask that patients with appointments or attending the Emergency Department should come alone, unless a support person is essential.
• Visitors must be over the age of 16, though visitors to palliative patients will be considered on a case by case basis

What you need to know for your visit

• Enter at the main entrance, clean your hands with hand sanitizer and answer screening questions honestly.
• You’ll be provided with a sticker to wear for the duration of your visit.
• You will be asked your full name and contact information
• Bring a mask if you have one or you will be provided one. Keep your mask on throughout your visit.
• Food or drink must not be consumed while visiting. You may bring food/drink for the patient, as long as it does not require storage or heating.  
• Do not bring animals to visit, with exceptions for service animals.
• Check in with staff when you arrive to the unit. Stay in your loved one’s room when you visit. Do not visit other areas in the hospital. Once onsite, you cannot leave and return on the same day.
• Maintain physical distance of 2 metres/6 feet or more from all hospital staff and patients
• Sanitize your hands before entering and when leaving the patient’s room, as well as at other doorways and ‘high-touch’ surfaces. Sanitize your hands upon leaving the hospital.

We continue to offer Virtual Visits (video calls) to support patients and loved ones stay connected. Learn more.

Care Packages for Patients

It's hard being away from your loved one in hospital. You can send them a care package to let them know you're thinking of them. Please label your package (patient's name and room #) and drop it off at the main entrance from 10am-4pm. Care packages will be disinfected before being delivered to the patient. Please limit your care package to essential items only:

• One grocery-sized bag or small box per patient

• Personal aids - walkers, canes, glasses, hearing aids, dentures, prosthetics - items must arrive cleaned

• Communication aids - phone, charger, tablet. Item must arrive cleaned.

• Toiletries and grooming items - toothbrush, toothpaste, soap, deodorant, feminine hygiene products, razor, brush. Items must be new.

• Clothing - items must be laundered. 

• Food: Must be packaged in a sealable, wipeable container, not require refrigeration or heating, and be easily discarded. 

Showing your support

We are grateful for your support in the following ways:

• We continue to accept donations of unopened/unused surgical masks, N95 respirator masks, gloves, and waterproof gowns to support our front-line workers. Please contact dabbott@rmh.org or705-324-6111 ext. 5175 to arrange your donation.
• We've had many kind offers of homemade masks. Learn more about making and donating homemade masks. 
• Ross Memorial Hospital Foundation has established a special fund, called Heroes at Heart, to support urgent equipment and technology needs as the Ross responds to the pandemic. To support the COVID-19 response at RMH, please give to our Heroes at Heart fund by phone (705-328-6146), by email (foundation@rmh.org) or online (www.rmh.org/foundation).​
• We cannot accept food donations for our staff and physicians, including food sent from restaurants or home-baked goods.

News

• June 29, 2020 - New Hours and Location for RMH COVID-19 Assessment Centre
• June 4, 2020 - Message to Our Community: Increased Testing Volumes; Maintaining Safety while Resuming Services
• June 1, 2020 - Virtual COVID-19 Town Hall
• May 29, 2020 - Five regional hospital partners approved to begin ramping up non-urgent care
• May 26, 220 - Expanded COVID-19 Testing
• May 8, 2020 - Message to Our Community: Don't Wait to Access Emergency Care
• April 28. 2020 - Ross Memorial Hospital's Evolving Response to COVID-19
• April 13, 2020 - Working with and for our community
• April 6, 2020 - RMH Preparations during COVID-19 Pandemic
• March 30, 2020 - Message to Our Community: We're all in this together
• March 24, 2020 - Message to Our Community
• March 22, 2020 - COVID-19 Contributes to Death of CKL Resident
• March 17, 2020 - RMH Evolves COVID-19 Assessment Centre to Enhanced Model
• March 15, 2020 - RMH Opens COVID-19 Assessment Centre (this model is no longer active)
• March 14, 2020 - HKPR District Health Unit Reports Positive Case of COVID-19 in CKL
• March 2nd, 2020 - Local Health Partners Continue to Work Together in Preparation for Potential COVID-19 Cases
• January 31st, 2020 - Working together to prevent spread of seasonal illness and novel coronavirus

Resources

• Government of Ontario COVID-19 Website ontario.ca/page/2019-novel-coronavirus
• COVID-19 Self Assessment ontario.ca/page/2019-novel-coronavirus-covid-19-self-assessment 
• HKPRD Health Unit (including local cases) hkpr.on.ca
• Public Health Agency of Canada canada.ca/coronavirus
• World Health Organization who.int/health-topics/coronavirus