Admitted patients with COVID-19: 0
*Current as of October 25, 2021. Updated by noon, Monday - Friday*
COVID-19 Testing at RMH is By Appointment Only.
How to book an appointment
- Leave a message anytime at 705-328-6217
- You will receive a call back within 1-2 business days
- Do not leave multiple messages
- Appointments are available Monday-Friday from 8:30 a.m.- 4:15 p.m.
Arriving for your appointment
- Arrive to the hospital at your appointment time
- Wear a mask
- Bring your health card and identification
- Maintain physical distancing from others awaiting testing
Parking and Entrances
Please enter through Entrance A located on the South side of the hopsital.
Park in the short-term parking lot, entering from Kent St.
Exit the lot via Angeline St. to support traffic flow.
The RMH COVID-19 Assessment Centre can provide testing for:
**Please note that Ross Memorial does not provide testing for travel**
- Anyone age 1 and over who is showing COVID-19 symptoms. You may be asked to visit the Emergency Department if your symptoms, or your child’s symptoms are severe.
- Individuals who have been notified by Public Health or the COVID Alert app about a potential exposure to a confirmed case of the virus
- Individuals who live or work in an at-risk setting, including long-term care, shelters or other congregate setting
- You will be visiting a long term care home
- You are eligible for testing as part of a targeted testing initiative as determined by the Ministry of Health or Ministry of Long Term Care.
- Those who require COVID-19 testing prior to medical procedure
If symptoms are severe, including difficulty breathing, chest pain, confusion or loss of consciousness, you should call 911 or proceed to the Emergency Department.
Your results should be available at Ontario.ca/coronavirus within 5 days of your test. If you haven’t been able to access your results online after 5 days, call 705-328-6217 and leave a message.
Local COVID-19 Vaccination Clinics
- Vaccine opportunities can be found through the Haliburton, Kawartha, Pine Ridge District Health Unit
- You may also find a local pharmacy to receive your vaccine
For information about the COVID-19 Vaccine, please visit the provincial website.
Enhanced Measures in Place at RMH
All contractors and outside vendors must adhere to Ross Memorial Hospital’s COVID-19 Vaccination Policy. This includes submitting a COVID-19 Attestation Form and following the hospital's guidelines.
We are screening everyone entering the hospital
To protect patients, families and our team, we are screening everyone entering our hospital. Please answer these questions honestly and stay home if you are ill.
Limiting entrances to hospital
- Emergency Department entrance – 24 hours/day
- Main entrance – 6:30 a.m. – 8 p.m.
- Dialysis entrance – For Dialysis patients ONLY – 6:30a.m. to 7 p.m.
Note - Admitting (south) and Administrative (west) entrances are reserved for COVID-19 Assessment only.
**To ensure the safety of our patients and visitors, there may be further visiting restrictions that apply to areas of the hospital where physical distancing cannot be maintained.**
- Where physical distancing can be maintained, 1 visitor can be present with the patient in the emergency department.
- Exceptions will be provided for palliative patients, critically ill, children under the age of 18, or those with cognitive impairments requiring a support person.
- No more than 2 visitors at a time. The number of visitors per day will be determined on a case-by-case basis.
- Visitors to palliative patients under the age of 16 will be considered on a case-by-case basis and must be arranged in advance with the healthcare team.
- Admitted patients may receive up to 2 visitors per day.
- Only 1 person may visit at a time.
- There is no room-to-room visiting.
- 2 visitors (must be over the age of 16) at bedside per day.
- A doula will be counted as a 2nd visitor.
- Patients may be allowed to have 1 family member accompany them, however, restrictions may remain in outpatient areas where physical distancing cannot be maintained. This includes the Fracture Clinic, Eye Suite, X-Ray and other outpatient clinics, where many patients are seen in smaller physical spaces.
- In situations where physical space does not permit someone accompanying the patient, we will make every effort to support their involvement virtually, over the telephone, or by video. Please speak with the healthcare team to inquire about these options.
Confirmed or presumed COVID-19 positive patients
Patients who are confirmed or presumed COVID-19 positve are not able to see visitors.
What you need to know for your visit
- Put on a mask before entering the hospital. At the screening station, you'll be provided with a medical grade mask. Keep your mask on, covering nose and mouth, throughout your visit.
- Enter at the main entrance, sanitize your hands and answer screening questions honestly.
- Food or drink must not be consumed while visiting.
- Stay in your loved one’s room when you visit.
- Because we cannot allow visitors to eat or drink onsite, visitors may briefly leave the property for a meal break, and will pass through screening once again upon return.
- Maintain physical distance of 2 metres/6 feet or more from all hospital staff and patients
- Sanitize hands when entering and leaving the patient’s room, at doorways, and as you’re leaving the hospital.
We continue to offer Virtual Visits (video calls) to support patients and loved ones stay connected. Learn more.
Care Packages for Patients
It's hard being away from your loved one in hospital. You can send them a care package to let them know you're thinking of them. Please label your package (patient's name and room #) and drop it off at the main entrance from 10am-4pm. Care packages will be disinfected before being delivered to the patient. Please limit your care package to essential items only:
- One grocery-sized bag or small box per patient
- Personal aids - walkers, canes, glasses, hearing aids, dentures, prosthetics - items must arrive cleaned
- Communication aids - phone, charger, tablet. Item must arrive cleaned.
- Toiletries and grooming items - toothbrush, toothpaste, soap, deodorant, feminine hygiene products, razor, brush. Items must be new.
- Clothing - items must be laundered.
- Food: Must be packaged in a sealable, wipeable container, not require refrigeration or heating, and be easily discarded.
Showing your support
We are grateful for your support in the following ways:
- We continue to accept donations of unopened/unused surgical masks, N95 respirator masks, gloves, and waterproof gowns to support our front-line workers. Please contact email@example.com or 705-324-6111 ext. 5175 to arrange your donation.
- Ross Memorial Hospital Foundation has established a special fund, called Heroes at Heart, to support urgent equipment and technology needs as the Ross responds to the pandemic. To support the COVID-19 response at RMH, please give to our Heroes at Heart fund by phone (705-328-6146), by email (firstname.lastname@example.org) or online (www.rmh.org/foundation).
- We cannot accept food donations for our staff and physicians, including food sent from restaurants or home-baked goods.
- January 5, 2021 - COVID-19 Community Update
- December 15, 2020 - Accessing Healthcare This Holiday Season
- October 16, 2020 - RMH COVID-19 Assessment Centre Moves Inside Hospital
- Sept 30, 2020 - RMH COVID-19 Assessment Centre Shifts to "Appointment Only" Model
- June 29, 2020 - New Hours and Location for RMH COVID-19 Assessment Centre
- June 4, 2020 - Message to Our Community: Increased Testing Volumes; Maintaining Safety while Resuming Services
- June 1, 2020 - Virtual COVID-19 Town Hall
- May 29, 2020 - Five regional hospital partners approved to begin ramping up non-urgent care
- May 26, 220 - Expanded COVID-19 Testing
- May 8, 2020 - Message to Our Community: Don't Wait to Access Emergency Care
- April 28. 2020 - Ross Memorial Hospital's Evolving Response to COVID-19
- April 13, 2020 - Working with and for our community
- April 6, 2020 - RMH Preparations during COVID-19 Pandemic
- March 30, 2020 - Message to Our Community: We're all in this together
- March 24, 2020 - Message to Our Community
- March 22, 2020 - COVID-19 Contributes to Death of CKL Resident
- March 17, 2020 - RMH Evolves COVID-19 Assessment Centre to Enhanced Model
- March 15, 2020 - RMH Opens COVID-19 Assessment Centre (this model is no longer active)
- March 14, 2020 - HKPR District Health Unit Reports Positive Case of COVID-19 in CKL
- March 2nd, 2020 - Local Health Partners Continue to Work Together in Preparation for Potential COVID-19 Cases
- January 31st, 2020 - Working together to prevent spread of seasonal illness and novel coronavirus
- Government of Ontario COVID-19 Website ontario.ca/page/2019-novel-coronavirus
- COVID-19 Self Assessment ontario.ca/page/2019-novel-coronavirus-covid-19-self-assessment
- HKPRD Health Unit (including local cases) hkpr.on.ca
- Public Health Agency of Canada canada.ca/coronavirus
- World Health Organization who.int/health-topics/coronavirus